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© 2013-2020 by Olivia Estelle

Booking Terms & Conditions

 

Disclaimer

You agree that your session is subject to your own interpretation by purchasing an intuitive consultation or regression with Olivia Estelle.  You understand that information you receive does not constitute legal, psychological, medical, business or financial advice.  Do not take the advice given in any reading in lieu of medical, legal, or professional advice.  You also agree to not hold Olivia Estelle liable for any information that is received during a session.  Any action you take as a consequence of this reading is solely your responsibility.

Cancellations, Rescheduling & Refunds

Last minute cancellations and rescheduled bookings is a loss for everyone.  It can be a big inconvenience to myself and unfair to other clients who may have wanted the time slot that you had booked.  Please, respect my time and energy by honoring the appointment that you have made, and book your session for a time that works best for you.  If you are not available at your session start time for any reason, please note that I am unable to wait more than 15 minutes past your scheduled start time, and the session will still end at the scheduled end time.  If you need to cancel a session that you have already scheduled, you must give at least 24 hours notice prior to your original scheduled booking time in order to be eligible for a refund.  Cancellation and rescheduling requests must be sent via email to olivia@intuitiveconsultation.com , or by using the contact form provided.  Refunds will not be given to cancellations or rescheduling requests that do not meet these terms and/or if you fail to be available for your original scheduled session.

Skype, Email and/or Phone Communication

It is important that you enter your correct contact information on the form when scheduling a session.  To avoid any confusion, it is important to provide your time zone and check your Skype username, email and/or phone number for any punctuation or special characters.  Please be aware that it is your responsibility to be sure to type your full and correct Skype username, email address or phone number on the booking form so that we can connect.  I cannot be held responsible for session tardiness that is a result of typos or incorrect time zone, usernames, email addresses, and/or phone numbers that you submit when you schedule your session.  If your contact info changes before your session begins, I must receive your updated contact information via email at least 24 hours before your session begins.